September 10, 2015

Cannabis Tracking FAQs

Welcome to the GeoShepard™ Cannabis Tracking FAQs. If your question is not answered here, please feel free to contact us.

What is GeoShepard™?

GeoShepard™ is the first to market automated cannabis tracking system that is patent protected. We solve 3 major issues:

  • GeoScale™ – We automate the weighing of product to reduce labor and rework. Click HERE to download our FREE application from iTunes.
  • GeoTrack™ – We automate the manual move to increase efficiency and accuracy.
  • GeoRoute™ – We track product in transit in real-time from grow to dispensary.

GeoScale™ wirelessly connects your smart device to your scale to ingest and report weights to the state system.

GeoTrack™ utilizes a network of wifi based hubs to create geofences to track Bluetooth beacons 24x7x365. Data is transmitted, stored, and analyzed securely in our cloud-based servers. By teaming with GeoShepard™, you receive hubs, beacons, adapters and access to the software through your internet browser for a low cost monthly fee.

GeoRoute™ tracks every package every 10 seconds in every location while in transit. Realtime manifest monitoring.

How will GeoShepard™ make compliance easier?

GeoShepard™ integrates with METRC and other Seed-to-Sale systems to sync your data in real time. It allows you to quickly audit your inventory. It will send you automatic notifications by email, text, or phone call to keep you informed about what is going on in your business.

Is GeoShepard™ a Validated METRC Integrator?

Yes. GeoShepard™ has completed Franwell training and has signed the Marijuana Enforcement Division (MED) Confidentiality and User Agreements for Colorado, Oregon, and Alaska. Additionally, we have demonstrated our ability to perform the software functions specified by METRC and received our production API keys. Here are some links to verify our claims:

Validated METRC Vendors for CO
Validated METRC Vendors for OR
Validated METRC Vendors for AK
Validated METRC Vendors for NV
Validated METRC Vendors for MD
Validated METRC Vendors for CA
Validated METRC Vendors for MI – TBD

If any of the above links don’t work, please visit and click on your state under the Customers tab.

Do I have a METRC API key?

Yes. You or your operations manager will have a User API Key in the METRC system if you are cultivating and selling legal cannabis in Colorado, Oregon, Alaska, Nevada, and soon Maryland, California, Michigan. When you go into METRC, under your user account, you should see the current key pop up if you have one, then you can simply just click Generate and receive a new key.

How do I know my scales are compatible with GeoShepard™?

First, check that your scale has a male RS232(DB9) port for our adapter to plug into. If your scale does not have this port, you will need a new scale. GeoShepard™ is an A&D Scale distributor and you can purchase a scale directly from our store. Also, our application integrates with Ohaus Ranger series scales. We are constantly adding new brands and manufacturers to our compatibility lists. Please contact us to see if your scale is on our list.

Are your scales calibrated and certified?

Yes. All our scales are NTEP (National Type Evaluation Program) certified. All scales are calibrated by our partner, American Scale Service & Supply Co before shipping. Click HERE to find the GeoShepard™ preferred list of service providers.

In Colorado, all scales come certified with the state sticker.
In Oregon, you will need to follow these Instructions. Or call (503) 986-4670 and visit Oregon ODA.

Where can I find the GeoScale™ Manual?

Here is a link to the GeoScale™ A&D Manual.
Here is a link to the GeoScale™ Ohaus Manual.

What is the difference between GeoShepard™ Pro and GeoScale™ Lite?

GeoScale™ Lite is our free application that allows cultivators to scan barcodes and ingest weights into a comma delimited file which is emailed to them so they can copy/paste the data accurately into the state mandated systems.

Our professional version GeoShepard™ application integrates directly with metrc and automatically updates the state system. The application not only allows the cultivator to automate weighing, but also perform moves and destroy plants. There is a low cost fee with this service.

Does GeoScale™ Lite store my data?

No. GeoScale™ Lite does not store your data. For a short period of time while you are using the app to process weights, the app will store those barcodes and weights until you hit “submit”. After you hit submit, be sure to send yourself the csv file in email. Otherwise all your work is lost. You can upgrade to GeoShepard™ Pro to save and recover your work.

We’re a small shop, can we afford GeoShepard™?

Absolutely! GeoShepard™ has an affordable monthly pricing model that allows you to avoid large up-front expenses. It is a fully deductible expense. We are always happy to work with small businesses to make sure we can meet their needs within their budget.

How do I know my computers can run GeoShepard™?

GeoShepard™ is a software service, which means that it runs on any computer, laptop, or mobile device through an internet browser. If your computer can run an internet browser it can run GeoShepard™! Click HERE to read our blog on how GeoShepard™ does data security and keeps your applications running.

Won’t training my employees on totally new software take a lot of my time?

We agree that training employees and getting their buy-in with a new system can be time consuming. That’s why GeoShepard™ includes free training for all of your employees as part of our initial setup process. As a GeoShepard™ user our expertise is always available to you and your employees through training or technical support at no added cost.

What if I try GeoShepard™ and I don’t like it?

The GeoShepard™ Technical Account Manager assigned to you would like to speak with you about your needs, and why GeoShepard™ isn’t meeting them. If you’d like to request that a feature is added or that something about the product is changed, we want to hear your feedback. If we cannot resolve your issue, or GeoShepard™ just doesn’t fit your business model, you can cancel at any time.

What if I need to transfer my data from GeoShepard™ to different software?

We will gladly provide you with an electronic or hard copy of your data at your request. GeoShepard™ is a fully open and transparent product; we firmly believe that you should have access to your data at any time in the format that best suits you. To that end, you can download a copy of your data at any time.

What can you tell me about the Beacons?

Our BLE beacons are about the size of a quarter. They are water resistant and powered by a CR2032 battery. Each ping from the beacon sends a packet of data to our hubs. This data contains a unique identifier, a timestamp, signal strength, battery life, and temperature.

Wait!! Did you say temperature?

Yes, our beacons transmit the temperature of each individual plant. This allows grows to customize operations, improve heating & cooling, and increase yield.

What are your terms, services, and privacy policy?

Here you go….